Experience the Capstone Difference Everyday
At Capstone Hospice our mission is to bring comfort and peace to those we serve by providing a qualitatively distinct hospice experience. For patients and families struggling with a serious illness, Capstone is committed to serving these individuals with fully trained, loyal and friendly caregivers.
Our staff — our people — make all the difference when it comes to providing the highest quality services in the region. We realize our people are our most valuable asset and we go to great lengths to ensure we hire and retain only the most compassionate and skilled caregivers.
Capstone is an employee-centric hospice company. Our belief is simple: Inspired, proud and pleased employees will deliver a level of customer satisfaction that consistently exceeds expectations.
The work we do makes a difference.
The work we do has eternal value.
The work we do is an honor and a privilege.
The work we do is emotionally difficult and we must take care of each other.
Every patient bears the image of his or her Creator and, therefore, has infinite worth and significance.
Every patient that comes to us is part of a much bigger, unknown story and does not happen randomly or by coincidence.
No one works here by accident.
Happy, satisfied employees lead to happy, satisfied customers.
The patient’s best interest should be at the heart of every decision we make.
There is never an acceptable reason to be rude.
We have a responsibility to contribute both time and resources to the betterment of our communities.
We get paid to be inconvenienced.
Capstone Hospice realizes that timely and accurate responsiveness is of the highest importance at this crucial time. We routinely measure patient and family satisfaction in order to stay focused on what’s most important…the people we serve.
Our owner, as well as company leadership, is always available for feedback. Our company structure lends itself to flexible, prompt and efficient response from our staff. The needs of our patients and families are our utmost priority.
Faith: We acknowledge the missional aspect of the work we do and recognize the honor and privilege of serving those at the end of life.
Integrity: We always do the right thing…regardless of the consequences.
Teamwork: All team members contribute in an equally valuable and distinct way.
Excellence: We encourage our employees to be the best they can be. We measure our performance in every aspect of care delivery.
Balance: We support a work/life balance with our employees that guards against burn-out and supports long-term employment.
Relationships: Loyalty fuels our mission. People are more important than things.
About Our Founder
Hugh Henderson began his hospice career in 1992 as a Social Worker and Counselor with a local hospice provider in Atlanta. He has spent the greater part of the last 25 years of serving in leadership positions with both regional and national hospice companies. After eventually coming to the conclusion that optimal quality in hospice can best achieved at the local level, Mr. Henderson decided to open Capstone Hospice in 2015.
Mr. Henderson holds a Master’s Degree in Community Counseling from Georgia State University and a Bachelor’s degree in Educational Psychology from the University of Georgia. He and his wife, Karen, have been happily married for 26 years and have three children, ages 23, 20, and 17. Hugh and his family attend Perimeter Church in Johns Creek, where Mr. Henderson serves as an Elder. When not fulfilling his career-long passion for hospice, Hugh enjoys spending time with his family, playing tennis and college football.
What Is a “Capstone?”
In architectural terms, the capstone is the final fixture put in a place on any constructed edifice — the “crowning achievement” so to speak of a building or, in the case of a hospice patient, a lifetime. Capstone allows patients and families to put “the final stone” in place as a monument to the value and worth of the life lived by each hospice patient.
The word “capstone” is also a biblical reference found in the book of Psalms (118:22) emphasizes Capstone’s values-based approach to care and desire to have a positive impact on all we serve.