Marilyn Swindall, our nurse, was kind, courteous, knowledgeable. Marilyn was always available and had a solution to all Kathy’s needs. Marilyn’s help was very comforting as I cared for Kathy.
Greer Thompson was our compassionate angel! She is amazing! Larry Haron, A.J. Ghortly and Morgan Bright were an amazing team!
Once they were put in touch with us on Monday morning all team members were a blessing until John died 3 days later on Wednesday afternoon.
Excellent care, especially in last hours of life.
Greer, the hospice nurse, was phenomenal.
Hospice nurse very skillfully trained daytime caregiver on how to deal with pain, signs to observe, when and who to call.
The level of service and compassion exceeded my levels. Nurse Greer Thompson was an absolute angel and very professional, caring, and always updated me on my mother’s deteriorating condition. The caretaker assigned to my mother took exceptional care of her person and hygiene needs. My mother received a real shower after 10 months because Capstone’s caregiver took the time and effort to provide one for her. Capstone provided exceptional care for my mother in her final weeks and days.
Lisa Hardy was such a great help during this time. I relied on her expertise and knowledge to help me make the correct decisions for mother. Thank the current Pastor for visiting and singing to mother. He was able to reach her when it mattered.
Everyone was caring, compassionate, and respectful. Everything was explained clearly and with kindness. Someone was always available to ask questions or to talk if I needed it. Rita Shingleton was available and answered all of my questions. She kept me up to date. Jimmy Orr was helpful.
With one exception, every nurse we interfaced with was excellent. We were very fortunate that nurse Emmanuel Mezile was the primary nurse assigned to mom’s care. He was outstanding and extremely competent. His gentle, patient, soothing, bedside manner brought great comfort to the family, the caregivers; and most importantly, to mom herself.
I felt the care given to my aunt was outstanding. I would especially like to note Chaplain Bell and the social worker Brandy Mazloom. Weekly communication from the nurses was frequently lacking. I wish Capstone had a patient portal where I could see visit notes from the nurse.
Could not have been more pleased with the hospice service received. Requested Capstone if ever need hospice services. Recommended Capstone Hospice and have related to family and friends how grateful we were for Capstone!
Salvana was wonderful. She was very kind to all of us. Capstone Hospice gave us the extra support we needed.
I was very pleased with the care you provided. If I had to do this all over again, I would not hesitate to call upon you for service.
Everyone was caring, responsive and communicative. Capstone Hospice provided a great experience during a difficult time for me and my family.
Your team, especially the nurse and clergy, provided great comfort and care.
Layla Marshall who gave us information we needed was always available to answer all our questions. You have a wonderful staff from the nurses aide to the Chaplain, Jimmy Orr.
Overall, I was very pleased with your team. Particularly the Chaplain and social worker/liaison and the follow-up provided after our loss.
The entire team was attentive. He loved talking to them. We loved that they called us every time they saw him and helped us have perspective on the path of his illness.
Outstanding team: RN Marilyn Swindall; CNA Mimose; Music Therapist Larry; RN Lorraine; Green Team. All wonderful.
Team members were wonderful, and especially Chaplain M. Bell and CNA, Romelda. Very caring people.
Please thank, Chaplain Larry for the meaningful time spent with my mom letting her know she was valued, praying together, singing together, and chatting. Also, very thankful for how he came in one of her last days just to play his guitar for her. Larry is a treasure. Also, I appreciated how he connected with me after every visit, offering details about his time with my mom. That was precious to me.
We had a problem with the nurse that was initially assigned to my father’s care team. But Capstone worked with us to make a change a new nurse. This made the situation much better. Overall our experience with Capstone Hospice was great.
Byron C. Jr.
My husband has had excellent service with Marilyn Swindall’s RN team. She makes sure that medication and services are timely and all team members provided great care for my mother.
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