I very much appreciate the kind and caring expressions of sympathy at Capstone on the death of my beloved brother. Also, I am grateful you made if possible for me to keep my promise to him many years ago that he be allowed to make his journey “though the valley of the shadow of death” in his house and free from pain. His last words to me via a phone call were “I love you, Jean.” Those words will warm my heart and give me comfort as long as I live.
Please continue to hold me close in prayer as I am dealing with his death and the death of my husband (of 60 years) within 10 days of each other. I hope you’ll extend my gratitude to all of the team who cared for him.
And, in the months since then, Capstone has stayed in touch with us, sent us brochures and other informative materials, and consistently let us know that you were there for us if and when we experienced the need for outside help. At the same time, you were respectful of our differing grieving needs and never thrust yourselves upon us in a manner that felt intrusive or unwelcome.
Throughout the many months of Susie’s last illness, we experienced frequent frustration in our efforts to find the proper treatment for her, or an organization that could skillfully and compassionately counsel us. In Capstone we found both. My family and I want you and your colleagues to know how very, very much we appreciate what you did for us, and what you are no doubt doing for many other families in similar circumstances. You are the best.